Four Ways to Improve Your Emotional Communication

 

Team Members: Hyirah, Kok Zheng and Lin

This online article “4 ways to improve your emotional communication” written by Susan Krauss Whitbourne(2014) in Psychology Today, focuses on four skills such as perceiving, facilitating, understanding and managing emotions to improve one’s emotional communication.

Firstly, perceiving emotion is about being emotionally aware of oneself. When one is able to perceive their own emotions, the person will be more resistant to the bad moods and be able to maintain their composure during bad situations.

Secondly, facilitating emotions is about evaluating different emotions in a situation and putting them together in a useful way. Identifying one’s emotion, figuring out where it’s coming from, and then deciding how to act in a way to resolve the situation is likely to produce the best possible outcome. Generally, this strategy works the best.

Thirdly, understanding emotion is the ability to understand how one react to various situations. By doing so, the person will be able to have a better prediction on how one will react to the similar situation in the future. Thus helping the person making better decisions.

Finally, managing emotions is the ability to to keep one’s coolness while someone is expressing strong emotions or when someone is in a stressful situation. Being able to do so will prevent them from impulsive behaviors and this will also manage one’s frustration in one’s personal life. As whenever one’s emotions get out of control, the less likely it will be that the person will get the outcome the person desire.

These are the 4 skills to successful emotion communication.